- FAQs
- Page 2
FAQs
What should I compare on quotes?
- Exact panel, inverter and battery models
- Total installed price and any finance costs
- VPP contract terms and event rates
- Warranty length and who handles service
- Design fit for roof, shade and usage
Can I opt out of a VPP later if my needs change?
It depends on the contract. Many VPPs allow changes after a contract term or with an exit fee.
With an independent install, it is easier to compare VPP contracts upfront or run your battery without a VPP.
How can I compare my quote fast?
Upload your council bulk-buy or ShineHub quote and we’ll send you a like-for-like independent proposal.
How does the ShineHub VPP compare?
The ShineHub VPP pays incentives for controlled battery discharge.
With an independent install, you can check the contract terms and then choose your VPP or opt out.
Do bulk-buys and independent installs get the same rebates?
Yes. Accredited installers access the same incentives.
The differences are in equipment choice, pricing and long-term service.
I’m not sure which inverter is right for my home. What should I do?
Talk to our team. We specialise in residential solar and can recommend an inverter based on your needs and goals.
We can help with questions about inverter capacity, technology options or any other part of your solar project.
Email us at info@platinumsolardesigns.com.au or call 1300 854 509.
Are there any government incentives or rebates available for solar inverters?
Depending on your location, you may be eligible for government incentives or rebates for installing a solar system, including the inverter.
Check with your local authorities for the incentives available to you.
How can I keep my solar inverter working during a power outage?
Consider adding a backup power source, such as a battery storage system, to keep your electricity supply going during outages.
Contact Platinum Solar Designs to discuss the right steps for your home.
What maintenance does my solar inverter need?
Inverters generally need little maintenance. They may need periodic inspection and cleaning.
Keep the inverter’s cooling system free from obstructions.
How do I monitor the performance of my solar inverter and panels?
Most of our inverters come with built-in monitoring.
You can also use a third-party monitoring service to track your system’s performance, including energy production and any potential issues.